About Us

IT that works for you

Founded in 2000, by Dr Mark Fretwell, IT2 was originally an ASP (Application Service Provider). Back then, before the ‘Cloud’, or ‘SaaS’ (Software as a Service) became the preferred nomenclature, IT2 was hosting applications on the Internet.

Unfortunately, we were ahead of our time. Broadband was starting to become available, but still had only 512 kbps download and 64 kbps upload speeds, limiting performance of remote access. Hardware and Datacentre costs were also expensive, and subscription licensing was a new concept.

These combined challenges proved to be too difficult to overcome, so IT2 transitioned into an IT Service Provider, of more traditional services.

Indeed, it took another 10-years before Microsoft launched their Cloud Service – Office 365.

We never completely rejected our original mission, to develop cloud services, and a founding member- Richard Fogg – Head of Digital transformation, has remained in the Business, focused on creating bespoke web applications, API integrations, and more recently workflow automation and Al.

Although our core business is still Managed support and Security Services, and we are 100% committed to ensuring Business Owners have the most Reliable and Professional IT service in the UK, we can also provide a unique strategic service that includes Digital transformation and Workflow Automation and Optimisation, turning technology into a real competitive advantage.

Our Team of talented IT Professionals can solve your IT nightmares once and for all, and help your Business grow.

4 Reasons UK Businesses Choose IT2 Limited:

• • Fast, Dependable Support When You Need it. When IT issues occur, they disrupt productivity and cost time. Our clients typically speak to an experienced technician within 3 minutes, allowing issues to be addressed without delay. We prioritise rapid response because we understand that downtime affects your team and your customers. With secure remote support resolving most issues, problems are handled efficiently with minimal interruption to your day.

• • Clear Advice, Not Technical Jargon. As a business owner, you need clarity—not complexity. We explain issues and recommendations in plain English, so you can make informed decisions without needing to be an IT expert. Our team communicates clearly, respectfully, and with your business goals in mind.

• • A Transparent, No-Quibble Satisfaction Guarantee. We believe in doing things properly. If you’re not satisfied with our work, we’ll take responsibility and put it right at no additional cost. If we’re unable to meet your expectations, you won’t pay for the service. It’s a straightforward commitment, designed to give you confidence in choosing us as your IT partner.

• • Proactive Management for Peace of Mind. Your systems are monitored 24/7/365 to help prevent security incidents, system failures, and backup issues before they impact your business. We take a proactive approach to managing your IT environment, reducing risk and removing day-to-day IT concerns from your workload. This allows you to focus on running and growing your business, confident that your technology is being looked after.

Our Bespoke service packages are tailored to your business, delivering the support and services you need while remaining aligned with your budget. From cloud services to data backup and ongoing IT management, IT2 works alongside you as a trusted partner, providing expert support that fits your organisation and its goals.